Short-Term Accommodation (STA)
At Ballarat Support Services, our Short-Term Accommodation (STA) offers more than just a place to stay — it’s a chance to rest, recharge and reset in a safe, familiar environment.
Whether you’re a participant wanting time away from home, or a carer needing a well-earned break, we make every stay calm, structured and meaningful.
We understand that change can sometimes be challenging, which is why we take time to get to know each participant before their stay. From favourite meals to morning routines, we build your respite around comfort and familiarity — so it feels like an extension of your own home.
Our experienced, caring staff provide 24/7 support, helping with daily living tasks, personal care, meals, and community access. Each stay is fully supervised and focused on keeping things consistent, safe and positive. Families receive regular updates and can relax knowing their loved one is settled, happy, and in good hands.
Steven cooking up a storm
What is STA?
STA is short-term, flexible support designed for participants who need a temporary stay away from home. It can be planned in advance or arranged at short notice when carers require immediate help.
Stays can range from a single night to a full week, and are available across different settings — in-home, in our hub environments, or in comfortable local accommodation arranged by our team.
Every STA experience is tailored — from routines and meal preferences to activities and supports — ensuring the participant feels safe, valued and cared for throughout their stay.
Sarah in the craft room at the hun
What You Can Do?
During a short-term stay, participants can:
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Continue daily routines and personal care with familiar staff
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Enjoy social and recreational activities during the day
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Join community outings, appointments or group events
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Learn and practice independence skills in a supportive setting
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Relax, rest and have fun in a home-like environment
Whether it’s cooking dinner together, visiting local attractions, or enjoying downtime with a movie, each day is flexible and built around the participant’s comfort and choice.
Emma on respite in Phillip Island
Benefits of STA
Lach serving up some cookies.
Peace of mind: Carers can rest knowing their loved one is safe, settled and supported.
Comfort and familiarity: Stays are built around individual preferences and routines.
Flexible options: Overnight, weekend or multi-day stays available — planned or last-minute.
Goal-aligned support: Daily living, social and community goals continue during respite.
Qualified staff: Caring, experienced workers trained in person-centred and trauma-informed care.
Open communication: Families receive updates and reassurance throughout the stay.
Who is it for?
STA is ideal for:
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Participants needing temporary support while carers rest or travel
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Families seeking structured, safe and reliable respite options
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NDIS participants using STA or Core supports for short stays
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People who benefit from consistent staff and familiar environments
We welcome self-managed and plan-managed NDIS participants, and can discuss NDIA-managed options on request.
The girls getting there nails done.